In this section, you'll find answers to frequently asked questions about our Kumpan E-Scooters. If you don't find what you're looking for, please contact us! You can reach our customer support advisors by calling: +49 (0)2642 999 800 or by sending an e-mail to info@ebility.de. We look forward to hearing from you!

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Why should you buy an Electric Scooter or a Kumpan Scooter?

What happens after ordering?

Which scooter can I drive?

How was the scooter approved?

Questions regarding the functions of a Kumpan Electric Scooter

Questions regarding charging & battery life

Questions regarding the operation of a Kumpan Electric Scooter

How far can I drive with a Kumpan Electric Scooter?

Questions about the Kumpan 54i:nspire?

Questions about the Kumpan 54i:conic?

What about a test drive?

Questions regarding Kumpan accessories

Questions regarding maintenance and repair

Questions regarding theft

Questions regarding the apps

If you have any more questions, please contact us. We are here for you!